Annual Telephone Support for INTERAC
is included with the annual renewal and provides current users with toll-free telephone support. A user may call the Intersoft
office as needed to receive prompt and courteous support.
E-mail Support for INTERAC
Licensed users may submit a request for support via e-mail for prompt
response from our technical support team.
<Submit an email support request>
Remote Support
Intersoft utilizes GoToMeeting web based solutions so our
support personnel are able to connect directly to users computers,
allowing them to illustrate solutions and diagnose problems quickly.
Onsite Support
On-Site Support may be scheduled based on a per day charge plus coach airfare &
lodging.
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Professional Services:
This support provides the INTERAC user with professional services
based on an hourly rate and include:
- Custom designed reports
- Financial statement formatting
- Specialized Job Cost formatting
- Installation assistance with system
related computer
hardware not purchased from Intersoft , i.e., terminals, printers, and PCs
- Logo or Signature digitization, for
use in Laser checks, reports, and statements.
For more information, see the Services
section.
User Groups
Intersoft hosts an INTERAC user group meeting annually. The two-day meeting
is held in Las Vegas, NV. A newsletter is also mailed to users.
For
details, see the training section
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