Onsite Support
On-Site Support may be scheduled based on a per day charge plus coach airfare &
lodging.
Knowledge Base Online Support
The Knowledge Base provides a wealth of documentation and answers to
commonly asked questions and it is a great place to find the answers you
need.
<Search the Knowledge Base>
E-mail Support for INTERAC
Licensed users may submit a request for support via e-mail for prompt
response from our technical support team.
<Submit an email support request>
Annual Telephone Support Contract for INTERAC
This option provides toll-free telephone support. A user may call the Intersoft
office as needed to receive prompt and courteous telephone
support.
"Per Call" Telephone Support for INTERAC
Any user who elects not to subscribe to the annual support contract may obtain telephone
support on a per call basis.
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Professional Services:
This support provides the INTERAC user with professional services
based on an hourly rate and include:
- Custom designed reports
- Financial statement formatting
- Specialized Job Cost formatting
- Installation assistance with system
related computer
hardware not purchased from Intersoft , i.e., terminals, printers, and PCs
- Logo or Signature digitization, for
use in Laser checks, reports, and statements.
For more information, see the Services
section.
User Groups
Intersoft arranges an INTERAC user group meeting annually. The two-day meeting
is presented in Las Vegas, NV. A newsletter is also mailed to users. (For
details, see the training section.)
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