One good example is the electronic Document Management System. Over the course of the last few years, this technology has become mainstream and is now part of many of the integrated ERP software solutions. Most new users struggle with the idea that they don’t need to maintain a file with hard copy documents. Letting go of the paper makes them very uncomfortable, until they have tried it for a few months and realize the time savings and convenience of having all that documentation online. Users find the document management system to be one of the most significant time saving enhancements in recent years.
If your organization is like so many we know, there are likely a variety of capabilities in your existing software solutions that you are not taking full advantage of. In fact, there are probably new capabilities that your users aren’t even aware of. Your software vendors should be seen as an extension of your team, willing to work with you to implement their tools to help your team maximize their productivity.