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​News & Articles

Keeping Your Scanner Working

7/12/2016

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​Every machine needs a little routine maintenance, and your scanner is no exception. There are lots of moving parts in a typical scanner, as well as software that must be kept up to date. Following are a few tips that may help you keep your scanners working well for you, and allow you to extend their useful life.
Scanners
Keeping the Paper Path Clean
It is only logical that, over time, dust, lint, and even small pieces of paper may be left behind in the scanner’s paper path, so keeping it clean should be part of a routine maintenance plan. Keeping the paper path clean and clear will help to prevent document feed issues, and keep your scanner working properly.

Use a damp, lint free cloth to clean the rollers and path, or swab may allow you to reach the tight spaces. A can of compressed air can also be an effective way to clear the dust and lint from internal components. Be sure that whatever you use to clean the paper path does not leave behind any residue. 

Roller Kit
Replacing the Document Feed Rollers
One of the first things to wear on a scanner are the rollers in the document feeder. Over time they will wear and become hard, or slick. When this happens, it can cause documents not to feed correctly. If you are experiencing any issues with the way documents are feeding through your scanner, it may be time to replace these rollers.

Intersoft Systems recommends the Canon imageFORMULA DR series scanners. These scanners feature roller kits which are easily replaced by the user, and can be purchased from many authorized Canon resellers. 

Updating Scanner Software
Because there are frequent updates to the operating system software and business applications, it is important to keep your scanner software and drivers current. It is not unusual for updates to these other applications to also require changes to the software that your scanner uses to interface with them. If you experience scanning problems after some other system updates, it may be time to check for scanner software updates as well. In most cases, these updates will be downloadable from the vendor. 

With this in mind, you may also discover that legacy scanners may no longer be supported by the newer operating systems and applications. There comes a point at which the only viable alternative may be to replace old scanners which are compatible with the new systems. 

Additional Resources:
  • Selecting an Appropriate Scanner
  • Canon Workgroup Scanners
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Scanning Documents through Remote Desktop (Terminal Server) Connections

3/15/2016

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Intersoft Systems recommends a Terminal Server implementation for workgroups using our INTERAC accounting suite. The addition of the Document Management System and the need to scan documents to applications on the server has made “remote scanning software” a critical piece of the system. ​
Remote Scan to Terminal Server
The Challenge:
Because desktop scanners are typically attached to the local PC, they aren’t seen by the server operating system. This means that applications, like the document management system, running on the server can’t see these desktop scanners. All it takes to overcome this challenge is a small piece of software to enable the server to access these scanners. 

The Solution:
With a remote scanning application, users can use the scanners on their desks with their Terminal Server applications, just as if they were connected to the server. OCR Solutions’ Virtual Scan application is an ideal solution.

Network attached multi-function copier/printer/scanner/fax machines will certainly provide scanning capabilities to a workgroup, but they don’t provide the convenience and efficiency that comes with having the scanner on the user’s desktop. The time lost in walking back and forth to the scanner, or waiting your turn, can easily be eliminated by having low cost desktop scanners available to each user. This is particularly important for the personnel responsible for the bulk of the scanning volume. 
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Intersoft Again Named Premier Partner for Canon

8/14/2015

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Intersoft Systems is proud to have been named a Premier Partner for Canon imageFORMULA scanners again for the 2nd quarter. Canon scanners have proven to be an excellent choice to integrate with the INTERAC Document Management System. Should your organization be in the market for scanning solutions, we would be happy to assist.

How much does all that paper really cost? You might be surprised at what you are spending to create and maintain all those paper archives. We are finding that the ROI that comes from implementing the Document Management and scanning solution will be even greater than you expect. 

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Remote Scanning Software Explained

7/13/2015

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Picture
Published 6/18/15 by Eyal Barsky, CEO of OCR Solutions, Inc.

Remote scanning has become a software solution for many businesses looking to scan from within a desktop session in Terminal Services, Citrix, and Windows. Simply put, remote scanning software allows a person to scan directly to a remotely hosted application. This can make life very simple around large offices with a constant workload. Remote scanning software is also very user-friendly, running simply in the background of the desktop not interfering with of your computers’ speed or performance. The software must be initially installed and set-up, but then nothing taxing is required for it to work. In fact, to the users there is really no setup time, all they need to do is hit the scan button on the remote application, choose their scan settings and the image appears immediately on the remote server! The scanner you have connected to your desktop would be used as it always was, just with the ability to share documents over a server. Some of the benefits to remote scanning are:
  • The ability to work with any TWAIN-compliant device as well as webcams for imaging and scanning directly into Terminal Server or Citrix hosted applications.
  • The use of effective, lossless compression - Network traffic will not be noticeably slower during the transfer of images. The software compresses the outgoing file along with encrypting it on the sending side and unzip’s the file on the server so quickly it is virtually like scanning on one’s desktop.
  • The allowance of multiple scanners to be network shared - A server can detect individual scanners as long as they are attached to a desktop.
  • The ability to lock scanner settings for network impact limitation - DPI resolution and color are consistent with the software, which also limits network impact.
  • Remote scanning software is universal and works with any international system around the world. There is no limitation whatsoever on foreign language applications.
  • Some organizations use the system to share scanners on a network which is similar to sharing a printer.
With most businesses looking to increase workload in lesser time specifics, remote scanning software can most definitely help with this issue. The software allows businesses to perform daily tasks of cohesion as quickly as a push of a button. If you are looking for a remote scanning solution please consider using VirtualScan,OCR Solution’s most advanced and easy to use remote scanning software. To get your free trial please click on the link above or go to www.ocrsolutions.com

Other Articles:
Desktop Scanning with a Terminal Server
Selecting An Appropriate Scanner

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Intersoft Named Premier Partner for Canon

4/2/2015

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Canon Premier Partner
Intersoft Systems is proud to have been named a Premier Partner for Canon imageFORMULA scanners. The Canon scanners have proven to be an excellent choice to integrate with the INTERAC Document Management System. Should your organization be in the market for scanning solutions, we would be happy to assist.

What does all that paper really cost? You might be surprised at what you are spending to create and maintain all those paper archives. We are finding that the ROI that comes from implementing the Document Management and scanning solution will be even more than you expect. 

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Selecting an Appropriate Scanner

5/28/2014

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Canon Scanner
Choosing a Scanner
As you consider the move to an electronic document management system, selecting an appropriate scanner becomes an important consideration. While there are lots of options, they aren’t all created equal. There are some key capabilities that should be taken into consideration as you select the right scanner for your needs.

Flatbed vs Sheet fed
In most business applications, the goal is to eliminate the handling and storage of all that paper. When it comes to scanning volumes of paper, a sheet fed scanner is the only way to go. Most sheet fed scanners are capable of handling mixed document sizes, so you don’t have to worry about sorting and separating documents before scanning. While there may be occasions that require scanning something that won’t go through a sheet feeder, the vast majority of business scanning will be paper documents.

To accommodate both, there are scanners which feature both flatbed and sheet fed scan options. Most of the multi-function printer/scanner/copier systems will provide both features. Since many of these are also network capable, they are also easily shared with a workgroup.

In working with the INTERAC Document Management System, Intersoft recommends sheet fed scanners, particularly for the personnel who are processing accounts payable invoices, or payroll.

Shared vs Personal
The hours saved through productivity gains should be the primary consideration in determining who should have a personal desktop scanner. With the nominal cost for personal scanners, in most cases, they will quickly pay for themselves in labor hours saved.

With an integrated document management system, the most efficient workflows may necessitate a personal desktop scanner. For example: When processing incoming accounts payable invoices, it may be easiest to scan them as they are being entered into accounts payable. It would not make sense to get up and go to a shared scanner across the office between each entry. In this scenario, having a scanner on the desktop greatly improves efficiency. Anytime scanning is part of the routine data entry process, a personal desktop scanner will be the right choice.

A shared network scanner may be the perfect solution for those on the team that only occasionally need to scan a document, or for scanning large batches of documents all at once. This feature may already available in your existing copy machine. If so, there is no reason not to take advantage of it.

Stand-alone vs Multi-function
While it may sound attractive to have all the functions of a printer/scanner/copier/fax machine combined, when it needs to reside on your desktop, size matters.

Considering the workflow scenario outlined above, having a dedicated small form factor desktop scanner may prove advantageous. For the person having to scan lots of documents, day after day, the extra size and features of the multi-function units may just get in the way. For the same reason, you may decide against a flatbed scanner for high volume scan users.

Before investing in hardware, consider the workflow requirements of each user and select the appropriate scanner options to meet their needs.

Additional Resources:
  • Canon Workgroup Scanners
  • Remote Scanning 
  • Proven ROI with Document Management

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Desktop Scanning with a Terminal Server

5/12/2014

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Canon Desktop ScannerCanon Desktop Scanners
While a Terminal Server is an excellent solution for workgroup computing, the advent of document imaging systems and the need to scan documents to applications on the server has made “remote scanning software” a critical piece of the system.

The Challenge:
Because desktop scanners are typically attached to the local PC, they aren’t seen by the server operating system. This means that applications, like the document management system, running on the server can’t see these desktop scanners. All it takes to overcome this challenge is a small piece of software to enable the server to access these scanners.

The Solution:
With a remote scanning application, users can use the scanners on their desks with their Terminal Server applications, just as if they were connected to the server.

Network attached multi-function copier/printer/scanner/fax machines will certainly provide scanning capabilities to a workgroup, but they don’t provide the convenience and efficiency that comes with having the scanner on the user’s desktop. The time lost in walking back and forth to the scanner, or waiting your turn, can easily be eliminated by having low cost desktop scanners available to each user. This is particularly important for the personnel responsible for the bulk of the scanning volume. 

Additional Resources:
  • VirtualScan Remote Scan Software
  • Advantages of a Terminal Server
  • Proven ROI with Document Management
  • Canon Desktop Scanners

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Intersoft Systems, Inc. 
PO Box 1050, Beaverton, OR 97075
(800) 547-6429  |  sales@intersoftsystems.com
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  • Products
    • INTERAC for Construction
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    • INTERAC for Franchises
    • INTERAC for Public Accounting
    • INTERAC Payroll Solutions
  • Services & Support
    • Support Request Form
    • Implementation
  • News & Articles
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